Competency 9 - Securing the procurement skills to ensure robust and viable contracts
UNDERSTANDING OF PROVIDER ECONOMICS
See below for a list of resources and articles which relate to this Competency. For each resource you will find a helpful summary and combined rating for relevance, accessibility and usefulness. Five is our highest rating and one is the lowest.
- Humana White Paper 0407: How the use of data will affect NHS PCT performance
- Patient Insight
- Distributed Knowledge Management in Health Care Administration
- Effective Business Intelligence
- A Personal Approach to Public Services
- Keeping People Out of Hospital: The Challenge of Reducing Emergency Admissions
Humana White Paper 0407: How the use of data will affect NHS PCT performance
An overview of the role KM will play in reshaping the NHS over the next five years, with particular focus on predictive modelling and how it translate complex data into strategic information for better decision-making and better commissioning. Very useful.
Usability rating: 5
This report from Dr Foster suggests how healthcare providers might systematically incorporate the experiences, views and preferences of their service users into their organisations’ planning and performance measurement. It argues that services should be designed with input from users, using the ‘wisdom of crowds’ and drawing on delivery-end experiences to inform providers about the usefulness of the services they provide. Services designed in such a way possess intimate knowledge of those they service, and will therefore be able to adapt to their users’ changing needs.
Usability rating: 4
Distributed Knowledge Management in Health Care Administration
The distributed KM model widens the scope of KM by including partners in a broader network of knowledge exchange. A fairly technical article.
Usability rating: 3
Effective Business Intelligence
Business users must get the data, reports and analysis they need for their job from multiple sources and in multiple forms. However, the business intelligence (BI) initiatives of most enterprises lack the maturity and breadth of deployment
needed to meet business demands. Gartner discusses effective BI approaches in this article drawing on the experiences of the commercial sector in the US.
Usability rating: 3
A Personal Approach to Public Services
This report from Dr Foster (in partnership with Turning Point) promotes the effective use of data as a core commissioning skill. It explores how to use segmentation to gain deeper insights into the diversity of a PCT’s population needs, greater consistency in the use of data across departments and between agencies, and how to address the concerns often raised by the prospect of data-sharing. Key headings include:
- The intelligent route to customer insight
- Designing services with people, not for them
- Personalisation in practice
- Mainstreaming prevention
- Making partnerships work
Usability rating: 4
Keeping People Out of Hospital: The Challenge of Reducing Emergency Admissions
With an aging population and its implications for future healthcare needs, it is becoming more and more important to find ways of reducing emergency admissions and avoiding acute care for long-term conditions This 2007 report from Dr Foster describes the scale of the challenge to the NHS in terms of the projected numbers of, and costs associated with, people with long-term conditions. It explores how the situation varies across PCTs and highlights some of the information gaps that will need to be filled to track the success of initiatives to reduce emergency admissions.
Usability rating: 4
