Competency 4 - Engaging with clinicians to inform strategy and drive quality
See below for a list of resources and articles which relate to this Competency. For each resource you will find a helpful summary and combined rating for relevance, accessibility and usefulness. Five is our highest rating and one is the lowest.
DISSEMINATION OF INFORMATION TO SUPPORT CLINICAL DECISION-MAKING
- Privacy and Dignity Assessment Tool
- Knowledge Continuity Management in Healthcare (Journal of Knowledge Management Practice)
- Distributed Knowledge Management in Health Care Administration
- Humana White Paper 0607: Towards NHS 2.0
- Health Care at the Crossroads: Development of a National Performance Measurement Data Strategy (Joint Commission)
- Measuring Safety and Quality
- Keeping People Out of Hospital: The Challenge of Reducing Emergency Admissions
Privacy and Dignity Assessment Tool
The aim of this tool is to provide an opportunity to assess and audit clinical and non-clinical areas to ascertain where improvements are needed to deliver services which safeguard privacy, promote respect, and maintain dignity for all people using the services.
Usability rating: 4
Knowledge Continuity Management in Healthcare (Journal of Knowledge Management Practice)
Knowledge Continuity Management is the efficient and effective transfer of critical operational knowledge from a departing postholder to their successors. Continuity management can provide cost savings and improved productivity, and this paper applies its principles to healthcare and specifically nursing care, providing procedures to increase operational knowledge, reduce turnover and improve patient care.
Usability rating: 3
Distributed Knowledge Management in Health Care Administration
The distributed KM model widens the scope of KM by including partners in a broader network of knowledge exchange. A fairly technical article.
Usability rating: 3
Humana White Paper 0607: Towards NHS 2.0
A discussion document which uses the analogy of the development of the internet, and particularly the more recent development of web-based networking commonly known as Web 2.0, to explore how a similar development would change the NHS.
Usability rating: 5
Health Care at the Crossroads: Development of a National Performance Measurement Data Strategy (Joint Commission)
This white paper explores how the growing utility of performance data in healthcare has highlighted ways in which data usage is inhibited – for example to support consumer decision-making and performance comparisons.
Usability rating: 4
This report from Dr Foster recognizes that, whatever its source, data can be a powerful clinical and management tool for driving improvements in safety, quality and efficiency. It captures ways in which individuals and organisations in health and social care have innovated with better information to create real improvements to the benefit of their patients. It looks primarily at achievements in improving the quality and safety of services, mostly within the acute sector.
Usability rating: 4
This report from Dr Foster focuses on the role information is playing in implementing world class commissioning standards. It relates some case studies from around fifteen pioneering organisations in commissioning and explores how good information can be the starting point ifororganisations to develop as intelligent commissioners. The stories neatly illustrate the way building relationships and developing new skills and processes go hand in hand with addressing the information challenges. We also look at those who are beginning to show the real power of intelligent commissioning by redesigning local services and fostering innovation.
Usability rating: 5
Keeping People Out of Hospital: The Challenge of Reducing Emergency Admissions
With an aging population and its implications for future healthcare needs, it is becoming more and more important to find ways of reducing emergency admissions and avoiding acute care for long-term conditions This 2007 report from Dr Foster describes the scale of the challenge to the NHS in terms of the projected numbers of, and costs associated with, people with long-term conditions. It explores how the situation varies across PCTs and highlights some of the information gaps that will need to be filled to track the success of initiatives to reduce emergency admissions.
Usability rating: 4

