Competency 2 - Working with community partners to optimise health gains and reduce inequalities
See below for a list of resources and articles which relate to this Competency. For each resource you will find a helpful summary and combined rating for relevance, accessibility and usefulness. Five is our highest rating and one is the lowest.
CREATION OF A LOCAL AREA AGREEMENT BASED ON JOINT NEEDS
- SEC Knowledge Management Strategy
- Knowledge Continuity Management in Healthcare (Journal of Knowledge Management Practice)
- Distributed Knowledge Management in Health Care Administration
- Baldridge National Quality Programme: Health Care Criteria for Performance Excellence
- Humana White Paper 0407: How the use of data will affect NHS PCT performance
- Humana White Paper 1107: World-class commissioning – gateway to a healthier nation
- Treating Inequalities
- Knowledge Management in the Community: The Survey
SEC Knowledge Management Strategy
This document sets out the South East Coast’s strategy for Knowledge Management and offers a very helpful and locally specific overview of a range of KM-related issues and objectives, including: development of the intelligent ‘consumer’; skills and resource development; networking, sharing of good practice and signposting; analyst recruitment and career structure; development of tools, products, indicators and models; data quality.
Usability rating: 4
Knowledge Continuity Management in Healthcare (Journal of Knowledge Management Practice)
Knowledge Continuity Management is the efficient and effective transfer of critical operational knowledge from a departing postholder to their successors. Continuity management can provide cost savings and improved productivity, and this paper applies Knowledge Continuity Management is the efficient and effective transfer of critical operational knowledge from a departing postholder to their successors. Continuity management can provide cost savings and improved productivity, and this paper applies its principles to healthcare and specifically nursing care, providing procedures to increase operational knowledge, reduce turnover and improve patient care.
Usability rating: 3
Distributed Knowledge Management in Health Care Administration
The distributed KM model widens the scope of KM by including partners in a broader network of knowledge exchange. A fairly technical article.
Usability rating: 3
Baldridge National Quality Programme: Health Care Criteria for Performance Excellence.
US-based performance excellence framework. The Measurement and Knowledge Management Category examines how your organization selects, gathers, analyzes, manages, and improves its data, information, and knowledge assets and how it manages its information technology. The Category also examines how your organization reviews and uses reviews to improve its performance analysis . There is also a useful diagram on page iv of an organizational system and how it is underpinned by measurement, analysis and KM.
Usability rating: 4
Humana White Paper 0407: How the use of data will affect NHS PCT performance
An overview of the role KM will play in reshaping the NHS over the next five years, with particular focus on predictive modelling and how it translate complex data into strategic information for better decision-making and better commissioning. Very useful.
Usability rating: 5
Humana White Paper 1107: World-class commissioning – gateway to a healthier nation
A helpful, user-friendly distillation of the WCC initiative. It highlights the core role that KM plays in enabling PCTs to gain an individualised understanding of their populations, which in turn enables the achievement of world class commissioning standards.
Usability rating: 4
In the third issue of its journal, Intelligence, Dr Foster addresses sustainably reducing health inequalities. The report highlights examples of organisations working to achieve local solutions to national problems. The case studies featured here focus on two key areas of the battle against inequalities: changing lifestyle behaviours and including patient feedback in service redesign.
Usability rating: 4
Knowledge Management in the Community: The Survey
There are a variety of methodologies that a PCT can use to gain an accurate picture of how it is perceived by its users and partners, but a key KM technique a PCT can use to assess the opinion of the local political and community leaders is the survey. This original resource offers tips on how to create your own surveys – quickly, effectively and at relatively low cost.
Usability rating: 4

