Measuring and Monitoring Outcomes in Mental Health Conference
This conference provided an important update on the latest thinking in measuring and monitoring outcomes in mental health, in line with the requirements for revalidation and recertification.
Available for free download is the presentation delivered by Samantha Allen, Mental Health Lead, Humana Europe and Dominic Ford, Associate Director of Healthcare Standards for Surrey and Borders Partnership NHS Foundation Trust.
Download the conference brochure
Lean and Six Sigma in Mental Health Conference
This conference was held in London on Thursday 2 August, 2008. It provided a practical guide to lean thinking and six sigma in mental health.
Available for download is presentation from one of the joint closing sessions. This was delivered by Samantha Allen, Mental Health Lead, Humana Europe and Heather Hurford, Director RDMH. The session entitled Commissioning and Outcomes focused on:
- Using lean and six sigma principles to achieve customer focused commissioning
- Understanding the market
- The benefits